Privacy Policy

Welcome to SocialVersal ("we", "our", or "us"). By accessing or using SocialVersal, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect information in the following ways:

• Account Information: Name, email address, and password when you register.
• Connected Accounts: Credentials and settings for your Facebook, Instagram, WhatsApp, and GMB accounts.
• Social Account Tokens: OAuth access tokens for connected platforms, stored encrypted.
• Usage Data: Log data, IP addresses, browser type, and pages visited for analytics and security.
• Communications: Any messages or feedback you send us.

We use the information we collect to:

• Provide, operate, and maintain the SocialVersal platform.
• Automate social media management and AI content generation on your behalf.
• Publish content and respond to interactions on your connected accounts as directed.
• Improve, personalize, and expand our services.
• Communicate with you about updates, security alerts, and support.
• Detect and prevent fraudulent or unauthorized activity.

All data is stored on secure servers. Sensitive credentials (such as API keys and social access tokens) are encrypted at rest using AES-256-CBC encryption before being stored in our database. We implement industry-standard security measures including HTTPS/TLS for all data in transit, role-based access control, and regular security reviews.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

SocialVersal integrates with third-party services including:

• Meta (Facebook / Instagram / WhatsApp): For social account connectivity via OAuth. Their Privacy Policy applies to data shared with them.
• Google (GMB / Gemini): For account management and AI content generation. Content may be sent to these providers for processing.
• OpenAI: For AI content generation and processing.

We do not sell your personal data to third parties.

We use cookies and similar tracking technologies to maintain your authenticated session and store your preferences. You can configure your browser to refuse cookies, but this may limit your ability to use some features of the platform.

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at support@socialversal.online. Certain data may be retained for legal or security obligations.

Depending on your location, you may have the right to access, rectify, erase, port, or object to processing of your personal data. To exercise any of these rights, contact us at support@socialversal.online.

SocialVersal is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice within the platform. Continued use after changes constitutes acceptance.

If you have any questions about this Privacy Policy, please reach out: